Tickets may be purchased at the Chesapeake Energy Arena box office, all Ticketmaster outlets, as well as online or by phone at 1-800-745-3000.

Purchasing Tickets

Box Office

Tickets may be purchased at the Chesapeake Energy Arena box office located off Reno Ave.

Box Office Hours

Monday – Friday, 10:00 AM – 5:30 p.m.
Evening, weekend and holiday hours vary according to event schedules.

Charge By Phone

Charge by phone by calling Ticketmaster at 1-800-745-3000

Order Online

Order tickets online by visiting www.ticketmaster.com/venue/98959?brand=cox.


Tickets can be purchased at all Ticketmaster outlets. For a list of retail outlet locations, please visit: www.ticketmaster.com/outlets.

Outlet Pickup

Ticketmaster makes it convenient to pick up tickets purchased by phone on or online by allowing you to select outlet or retail location pickup as your delivery method when placing your order. The Retail Outlet locater tool on Ticketmaster.com will even help you find the nearest location. Tickets are available for pickup anytime after the purchase through the event day and time of the event you purchased. To claim your tickets, simply present your account/confirmation number, picture ID, and the credit card used to place the order at a participating retail outlet and the Ticket Center representative will swipe the credit card to print your tickets.


Print-at-Home is the most convenient way of receiving your tickets. When you select Print-at-Home as your delivery method during purchase, you’ll receive your tickets via email. Not only will you get your tickets right away, but you can print them out anytime before the event.

General Information


In the event of a cancellation, please return tickets to the point of purchase for a refund. If you ordered your tickets by phone or online, Ticketmaster will automatically refund your order.

Children's tickets

Most events do not require a ticket for children under the age of two. However, in order for a child to have his or her own seat, a ticket is required. Some shows intended for young children do require children over the age of one to have a ticket. Please call (405) 602-8500 in advance to verify the policy for a specific event.


Please confirm your ticket selection at the time of purchase as tickets are non-refundable and cannot be exchanged.

Resale of Tickets

The resale of event tickets on the grounds of the Cox Convention Center is strictly prohibited. To avoid problems with inflated prices, counterfeit or stolen tickets, please purchase your tickets through authorized Ticketmaster outlets only.

Accessible Seating

Tickets for wheelchair accessible seating may be purchased along with seating for companions or guests at the box office, by phone at 1-800-745-3000, and online.

Please indicate when purchasing tickets if you require accessible seating.

Will Call

Tickets purchased by phone or online can be picked up at Will Call and may be picked up in advance. 
Please be prepared to provide a valid photo I.D., the credit card used to purchase the tickets, and your order confirmation.

Press and VIP tickets are typically available approximately 60-90 minutes prior to the event, and can also be picked up at Will Call with a valid photo I.D.

Seat Numbers

When facing the stage or playing surface, seat No. 1 will always be the farthest to the right in each row.

Ticket Lottery

Purpose of Lottery

  • Helps to prevent scalping.
  • Helps to maintain the order of the line.
  • Ensures everyone a fair chance to be first in line.
  • Prevents lines from interfering with other events at Chesapeake Energy Arena

Standard Lottery Policy

  • Only one raffle ticket will be issued per person.
  • If a person gets two raffle tickets, they are disqualified from the on-sale.
  • You must be at least 12 years old to participate.
  • Persons who arrive after the lottery must go to the end of the line.
  • 7:00 AM* Line forms.

Camping out

Camping out is not necessary and not permitted. 
No lines before 7:00 AM please.

  • 9:00 AM* Raffle tickets issued.
  • 9:30 AM* Lottery Drawing.
  • 10:00 AM* On-Sale begins.

Lottery Procedure

Every person who arrives before 9:30 AM* will be issued a raffle ticket. However, a raffle ticket only guarantees a place in line – not a ticket. At 9:30 AM* the tickets are shuffled and one ticket is drawn. The person, who has the matching ticket number, becomes the first person in line. Everyone else stays in numerical order, and those with lower ticket numbers go to the end of the line.

Lottery Example

400 people are issued raffle tickets for an on-sale. The lottery draws number 211 to be first in line. Everyone stays in numerical order. 212 simply becomes second in line, 213 third, and so on. Then, those with ticket numbers 1 – 210 would line up behind number 400.

*Please note: All times are based on a standard 10:00 AM on-sale. The times and the location of where the line should form may vary due to the number of participants anticipated, weather conditions, or other event requirements. Signs will be clearly posted prior to the on-sale.